Our rewards program is a tiered program that allows members to earn more perks the more they engage with us. Members receive reward points for each purchase, which can then be redeemed towards the cost of future purchases. 

You also earn points for following us on social media, leaving product reviews, and are even gifted with bonus points just for having a birthday! In addition to earning points, members have the chance to get exclusive access to offers, new , giveaways, and more. You can view the full list of perks on our rewards page.

Signing up is easy! Simply create an account by going to https://www.optimalprint.com/account/register and enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account with us - you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning Points!

You will only receive points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive points!

Absolutely not! Sign-up is 100% free, and it will never cost you anything to earn points. Create an account by going to https://www.optimalprint.com/account/register and enter your name, email, and password. Make sure to visit the Optimalprint Rewards page https://www.optimalprint.com/pages/optimalprint-rewards to check all the benefits.

Exchanging your points for great rewards couldn't be easier! Simply visit the Optimalprint Rewards page https://www.optimalprint.com/pages/optimalprint-rewards to view all of our great reward options and click the 'Redeem' button to redeem your chosen reward.

To redeem your points in checkout, use the slider directly above your cart total to choose the amount you would like to apply, then click the "APPLY" button.

Once you qualify, you will instantly move up and have access to that tier's perks through a rolling year: a 12-month timer activated once a customer enters a tier. For example, a customer who crossed the tier entry threshold on March 3rd, 2025 will retain that tier until March 3rd, 2026 (assuming all other requirements are met). As you move up in the VIP Tiers, you will retain all benefits from your previous tier.

When your total points cross a tier threshold you will receive an email welcoming you into the new tier.

Once you are in Silver, Gold, you will be in that tier for one year from the date you earned it. Make sure to keep interacting with our program to maintain your status (or even move up a tier)! Plus membership remains until cancelled.

As a Plus member your free shipping will be automatically applied at checkout – just remember to make sure you're signed in! Please note free shipping applies only to standard shipping and a maximum of 5 items.

Double-check you were signed into your rewards account and didn’t accidentally check out as a guest. You must be logged in when making purchases to earn points. If you have done this in error, contact us via our customer support to help apply your points to your account. You also won’t receive points if you return your purchase or your purchase is canceled for any reason. Please note that any points you earn on a purchase you later return will be deducted from your point balance.

Yes! You work hard to earn points and we want you to feel confident that all of your points are right where they should be . . . in your account! The first thing to note is that there may be a delay in our systems communication and points could take anywhere from minutes to several hours to appear in your account.  However, if you feel like you have earned points but they are not showing up in your account you can also troubleshoot it with these tricks:

Try to refresh your browser.

Try to log out and then back in to your account.

Check your ‘Rewards history’ in your Rewards account to see if the points were added without you realizing it.  Your ‘Rewards history’ will show you the number of points earned, how and when they were earned, as well as any redemptions of points made on your account.

If you still feel like your points balance is not accurate you can contact our customer support team and they will look into the issue for you.

Add your birthday under ways to earn points on the Rewards page. On your birthday we will send you a special discount code via email valid for 30 days from the date of your b-day!

*Your birthday code is non-transferable and may not be sold or assigned to anyone else. If we feel someone is trying to manipulate the program, we reserve the right to terminate your account at our discretion.